Mail and Messaging Information

NOTICE - New Mail Scanning feature:


Starting Monday November 27, 2023, personal mail such as letters, pictures and drawings, from family and friends can be digitally delivered to the inmate’s tablet by sending them to the noted mail center address (see below "click here for information" link for the mail center address information).


NOTE: Effective Friday March 1, 2024, all incoming personal mail such as letters, pictures and drawings from family and friends must be sent to the noted mail center address. On and after March 1, 2024, no personal mail will be directly accepted at the Bucks County Correctional Facility. Any inmate personal mail sent to our facility after March 1, 2024 will be returned back to sender.


*No changes will be made to the receiving of authorized legal mail materials and/or validated money orders. After March 1, 2024, these items will be the only items accepted via mail directly to the Bucks County Correctional Facility.*

Click here for more information

There are no restrictions concerning the number of letters an inmate may send or receive. All incoming personal letters are inspected for restricted materials, contraband and money prior to delivery.

Only money orders are accepted by mail. Personal checks are not accepted, nor is cash.


All mail should be addressed to the inmate and should include their inmate number; using the inmate number will help expedite the mail process.

Mailing address:
Bucks County Department of Corrections
1730 S Easton Road
Doylestown, PA 18901

Mail Policy (Effective October 1, 2018)

  1. Permitted Incoming Items
  2. Items Not Permitted
  3. Publications & Reading Materials

Incoming Mail: Permitted Items

  • All incoming mail must be in a plain unlined white standard business sized (number 10, 4 by 9 ½ inch) or legal sized envelope
  • All incoming general correspondence (non-legal) will only be accepted if written on standard sized 8 ½ by 11 inch white paper, lined or unlined; no rough edges
  • Legal or privileged correspondence will be accepted
  • Letters must be written in ink or graphite pencil
  • Digital photo-copies of photographs printed on standard white 8 ½ by 11 inch paper; these will be considered one sheet of paper and not count as a "photograph"
    • There is no limit to the number of photo-copies an inmate may receive
  • Validated money orders.
  • Mail containing any other items, on any other type of paper, in any other type of envelope or written or marked with any other medium will be returned to sender

Video Visitation and Messaging  

The Department of Corrections uses Global Telephone LINK Corporation (GTL), a correctional telephone provider servicing the offender population.

If you need to create an account, have a billing question, are experiencing difficulties or need information about the GTL System you can call them at 888-949-3303 or contact them through the ConnectNetwork website; your user ID, password and phone account remain the same.