The BCAAA Information and Referral Unit, staffed by experienced Care Managers, is ready to help you find resources, obtain valuable information about services in Bucks County, and answer questions you may have related to aging services and older adults. The I&R team is our agency’s frontline staff, fielding calls about home delivered meals, tax preparation, the OPTIONS program, Medical Assistance, nursing homes and much, much, more.
When you call the BCAAA about a question related to aging supports and services, you will be placed into a voicemail box where you will have an opportunity to briefly describe what you need assistance with. The unit’s supervising coordinator listens closely to your message and assigns your call to one of our team members, usually based on their skill and expertise. During the workweek, you can expect to hear back from us no more than 48 hours, usually less than 24 hours, after you leave a message. WE are eager to help you!
To reach the Information and Referral Unit, call the Area Agency at 267-880-5700.