While the office of Consumer Protection is committed to solving consumer issues, it is also important to note those businesses that are committed to making a customer's experience enjoyable. To that end, when you are pleased with the service of a company, it is a good idea to drop them a line and let them know to "Keep up the Good Work".
Your City, State and Zip Code
Name of Contact Person (if available)
Title (if available)
Customer Service Department (if you have no contact person)
City, State, Zip Code
Dear (Contact Person):
On (date) I had occasion to do business with your company at (location).
This is just a note to let you know how pleased I was with the service I received. Your employee(s) (names if available) were especially helpful.
In this day and age, good customer service is often difficult to find, and I feel it is important that it be recognized.
Thank you for your commitment to good customer service. Keep up the good work.