Most companies offer a pre-pay program that will lock the consumer in at a certain price for the entire season.
- Pay attention to the rapidly changing oil prices. If you are considering locking in at the current rate, keep in mind that, if you do so, and the prices drop, you are still obligated to the lock-in price and honor the contract you signed. Be certain to read the fine print concerning any penalty you may incur for early termination.
- Check to see if the contract is an "automatic renewal" contract so that you understand the renewal terms and/or when the contract expires.
- Talk to the oil company representative to make sure that you are aware of all the programs that they offer so you can choose one that best fits your needs.
The following are some programs and delivery options that home heating oil companies may offer their customers.
• The Cap Protection Program-this program usually costs a fee of a few hundred dollars, upfront, and will guarantee the agreed upon price and, if the cost of oil drops during the season, so will your cost. However, If the price increases, the cap guarantees that the price will not exceed what you agreed upon for the price per gallon.
• The Budget Program-allows you to pay monthly, for a term of twelve months, at a set price per gallon.
• Automatic Delivery (@market price)-a one year term to have deliveries made automatically and billed at the market price for that day.
• Cash On Delivery (COD) from any company that you choose. There is usually a minimum delivery amount required with this option. The price you pay will be the market price.
We encourage every consumer to ask questions before agreeing to or signing any contract. Make no commitment until you know the costs and penalties and understand the terms fully
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Bucks County Area Agency on Aging: 267-880-5700 | Bucks County Office of Consumer Protection: 215-348-6060 |
Bucks County Coroner’s Office: 215-348-3852 | Bucks County Register of Wills: 215-348-6265 |
Network of Victim Assistance (NOVA): 1-800-675-6900 | US Dept. of Health and Human Services/OIG: 1-800-447-8477 |
www.buckscounty.gov/CrimesAgainstOlderAdults 24 - HOUR HOTLINE: 1-800-490-8505 |