Bucks County’s web presence just got a much-needed overhaul.
The county’s new website buckscounty.gov launched Tuesday, bringing both a modern facelift to the old site, and a host of new features that promote wider, easier virtual access to county government.
“It’s no secret that the county’s website was hopelessly out of date,” said Diane Ellis-Marseglia, Chair of the Board of Commissioners. “The commissioners all believe the residents and taxpayers of Bucks County deserve better, and that’s why we agreed together to invest in these long-overdue improvements.”
The new website replaces buckscounty.org, which had gone more than a decade without a significant update. The old address should redirect users to the new site for the foreseeable future.
"This address change helps make our website more secure, and less confusing to visitors,” said Commissioner Bob Harvie. “Anyone who comes to buckscounty.gov will have no doubt they’re on an official government website.”
Perhaps the most obvious upgrades come in the form of a total redesign that simplifies navigation so visitors can more quickly access the services they need. The site’s design is also mobile friendly, meaning visitors can access the site from their phone, with no squinting or eye strain required.
Supplementing the new site’s search function, a chat bot is ready to answer users’ questions around the clock.
The new website also boasts a suite of ADA features, ensuring access to all visitors regardless of ability.
The county plans to roll out additional features in the coming months, such as a mobile app and user profiles, as well as improvements to online payments and digital forms.
“Whether you live in Bucks County, work here, or are just visiting, we invite you to the new buckscounty.gov,” said Commissioner Gene DiGirolamo. “Have a look around, and let us know what you think.”
To build the site, Bucks County contracted with CivicPlus. The Kansas-based company has built and maintained websites for thousands of local governments across the country.
The project was paid for primarily with federal COVID dollars, including money from the CARES Act.
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